Exit Interviews are a Must!
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Exit Interviews are a Must!

Do you meet with employees who are voluntarily leaving your organization for their next opportunity? There have been historically high turnover rates over the past year, so the opportunity was indeed present.  If not, your organization is genuinely missing an incredibly powerful feedback loop.  Why bother to spend time? You know why an employee is…

Five Reasons to Hire an Outside Workplace Investigator
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Five Reasons to Hire an Outside Workplace Investigator

When your organization receives an employee complaint of discrimination, harassment, or retaliation, you have a legal duty to conduct a prompt, thorough, and impartial investigation and take proper action to end the misconduct.   While some investigations can be done internally by the HR or legal department, organizations should hire an outside workplace investigator for the…

Making Onboarding Work for You
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Making Onboarding Work for You

Onboarding a new employee has always been a low-priority unpleasant task. From the busy HR person checking off items on their list, the distracted manager trying to find time to plan, and the newly hired individual who just wants to jump in and get started. But when you treat a process like a chore, you…

What to Do When an Employee Starts Crying in a Disciplinary Meeting
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What to Do When an Employee Starts Crying in a Disciplinary Meeting

Many managers delay difficult conversations to avoid the potential for conflict and any related emotions. However, avoidance rarely resolves anything. And the longer you wait, the more challenging the conversation and the harder it is to solve. Early intervention is always the key to more effective feedback and performance improvement. If you find yourself in…

Conflicts and Complaints: Prevention and Resolution
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Conflicts and Complaints: Prevention and Resolution

Prevention An ounce of prevention is worth a pound of cure. Work hard to maintain a respectful culture that encourages open communication and reduces misunderstandings and unprofessional conduct: – Talking 1:1, listening, and providing clear expectations,– Constructive feedback and guidance, – Encouraging positivity and solutions,– Promote self-awareness and EQ,– Setting a respectful leadership example, and– A no-jerks…

What’s Next for Employers?
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What’s Next for Employers?

Bruce Springsteen once said, “When it comes to luck, you make your own.” Don’t wait for things to happen.  Evaluate your organization’s culture, leaders, policies, and practices with a critical eye and take action. Recognize it will be a candidate market for our foreseeable future.  The United States has more jobs than available workforce for…

Upcoming Educational Webinars!
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Upcoming Educational Webinars!

Check out the amazing complimentary events sponsored by HR ROI Consulting! In March, we have an incredible nonprofit peer group event on nonprofit benefits and a desclating violence event open to everyone. In April, our nonprofit peer group will experience “Schoolhouse Rock” NH-style and all employers will have a chance to learn the top ten…

5 Reasons to Survey Your Employees NOW!
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5 Reasons to Survey Your Employees NOW!

Transformation is needed in U.S. organizations today. There is a disconnect between what businesses are doing and what employees need, combined with the reality of a long-term talent shortage. That puts you at risk of losing people — either figuratively because they are no longer engaged, or literally as they walk out the door.  You…

It’s Time for the Great Retention
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It’s Time for the Great Retention

Everything we have experienced since March 2020 has irreparably changed us, and we’ll continue to see that impact indefinitely in the workplace. Employers spent much time experiencing the Great Resignation in 2021. Now it’s time to pivot to solutions and evolve into an environment focused on retention. As Albert Einstein once said, “Life is like…

End of the Road: Termination
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End of the Road: Termination

Deciding to terminate someone’s employment under any circumstances is complicated. The risk means employers must be thoughtful, fair-minded, and strategic. Termination on-the-spot without any investigation, conversation, or prior discipline often backfires. If the misconduct is severe, opt to suspend the employee pending an investigation, and carefully review all the evidence first. Make sure the organization…