Holiday Considerations

Plan your holiday travel policy now and communicate it to all your employees. Stay updated with the latest regulations, orders, and recommendations with the following links: Families First Coronavirus Response Act (FFCRA): Employer Paid Leave Requirements OSHA Employer Resources for COVID-19 New Hampshire COVID Guidance Maine COVID-19 Information Massachusetts COVID-19 Guidance California COVID-19 

What to Do When an Employee Starts Crying in a Disciplinary Meeting

It can be difficult and awkward to see a person cry, especially if we are the catalyst.  Here is what to do when an employee starts crying during a difficult conversation or a disciplinary meeting. Keep the meeting going. Excusing the employee and postponing the discussion may seem like a good idea, but rest assured,Continue reading “What to Do When an Employee Starts Crying in a Disciplinary Meeting”

Empathy is Essential During Pandemic’s Tough Decisions

Published in Union Leader: Employers have to show empathy while making tough decisions to maintain morale and avoid getting sued for their actions during the COVID-19 pandemic, a human resources specialist says. During a UNH Center for Family Enterprise & CEO Forum webinar on Wednesday, Amy Cann, managing partner at HR ROI Consulting in Portsmouth,Continue reading “Empathy is Essential During Pandemic’s Tough Decisions”

End of the Road: Termination

Deciding to terminate someone’s employment under any circumstances is complicated. The risk means employers must be thoughtful, fair-minded, and strategic. Termination on-the-spot without any investigation, conversation, or prior discipline often backfires. If the misconduct is severe, opt to suspend the employee pending an investigation, and carefully review all the evidence first. Make sure the organizationContinue reading “End of the Road: Termination”


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As the Founder and Managing Partner of HR ROI Consulting, LLC, I post a lot of information here, in our newsletter, and on our social media pages. As a current Maine School of Law student and a UNH instructor and trainer for over eight years, I enjoy learning and sharing knowledge with others.

~ Amy Cann, SHRM-SCP, SMS

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